FAQ - Frequently Asked Questions

General Questions

What is FreeCam?

FreeCam is a leading brand of smart pet cameras and monitoring solutions.

Do I need WiFi for pet cameras?

Yes, most pet cameras require a 2.4GHz WiFi connection to stream video and send notifications.

Can I use multiple cameras?

Yes! You can add multiple cameras to your FreeCam app and view them all in one place.

Product Questions

What is the difference between the models?

Our cameras vary in resolution, features, and battery life. Check each product page for detailed specifications.

Do cameras support both indoor and outdoor use?

Our IP66 rated cameras can be used outdoors. Check the product specifications for weather resistance.

How long does the battery last?

Battery life varies by model and usage. Typically 2-4 months on a single charge.

Order and Shipping

How long does shipping take?

Standard shipping takes 7-14 business days. Express shipping options are available at checkout.

What is your return policy?

We offer a 30-day money-back guarantee on all products.